Residents

Maintenance

Submit maintenance requests through the resident portal; they go directly to the maintenance queue. Most repair requests are handled within 48 business hours of being received, and lawn care and gutter cleaning are taken care of for you.

Good to know

Pay rent online through the resident portal, or use your bank's online bill pay or e-checks. A fee applies to card payments. Set up automatic payments to always pay on time.

Proof of current renters insurance is required before the lease starts. The policy must show your name and the address you are moving into, list Bristol Urban as an interested party, and carry at least $100,000 in liability coverage.

A 30-day written notice to vacate, signed by the resident(s) vacating, is required. Turn it in to your property manager or to the Bristol office at 2078 NW Everett Street.

Residents can transfer to another Bristol apartment after 90 days, with a new application, 30-day notice and 3 free days between apartments.

Existing residents receive a $400 referral credit when someone they refer rents with Bristol. Contact the Bristol office for details and terms.